Trauma Informed Care Model


There isn't a cost to participate in this online course. The estimated time to complete this course is 45 minutes. Learners will be asked to complete an activity post-assessment with a passing score of 75%.

You must log in or create an account before enrolling in this educational activity. 

Once you register for the course, you will have 30 days from the date of enrollment to complete the course. The date your access expires will be indicated in the Course Summary box on this webpage.

Target Audience

Primary care physicians, nurses, mental health professionals, substance use disorder professionals, or any clinic staff who support behavioral health services.

Learning Objectives

  • Provide a definition of trauma that includes how trauma impacts individuals, communities, and the providers who serve them.
  • Define "trauma-informed care" and the importance of integrating trauma-informed principles into organizational culture and individual practices.
  • Identify at least one strategy to integrate trauma-informed principles in their work.


Tiffany Conroy, MSW, LISW

Ms. Conroy is a Licensed Independent Social Worker (LISW), with 10 years of experience in trauma-informed therapy and public health. Her approach therapy is an eclectic style that is client-centered, collaborative, that is aimed at helping clients to better understand their history and how those experiences are influencing their reactions and responses to situations of today, so that they can feel more empowered in their daily lives.

Ms. Conroy has training in several therapeutic modalities, including Trauma Focused Cognitive Behavioral Therapy (TF-CBT) & Eye Movement Desensitization and Reprograming (EMDR). She pulls from theories on attachment, Cognitive Behavioral Therapy, Mindfulness and Self-Compassion, and public health to inform her work with clients. 

Prior to joining Red Couch Counseling, Ms. Conroy worked in community mental health and a trauma-treatment program in Chicago for six years, specializing in complex trauma and survivors of violent crime. After returning to Iowa in 2016, she spent four years working in public health where she specialized in injury and violence prevention and response. Her years in public health enriched her clinical practice where she uses Social Ecological Model (SEM) to understand how people both interact with, and are affected by, factors at each level of the SEM: Individual (biological and personal history factors); Relationship (the close relationships that contribute to their experience); Community (the places and spaces in which people live, work, play, and learn); Societal (social/cultural norms, and the policies/practices of the broader society).


Gagandeep Lamba, MA, MS, MBA
Iowa Primary Care Association

Terms of Use and Privacy Policy

Recording date: December 10, 2021
Date of original release: December 10, 2021
Most recent review/update: December 22, 2021
Termination date: December 21, 2024

Course summary
Available credit: 
  • 0.75 AMA PRA Category 1 Credits
  • 0.75 AOA Category 2­B
  • 0.75 CE Contact Hour(s)
Course opens: 
Course expires: 

Accreditation Statements

  • MD:  This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Iowa Medical Society (IMS) through the joint providership of Des Moines University (DMU) and the Iowa Primary Care Association. DMU is accredited by IMS to provide continuing medical education for physicians. DMU designates this enduring materials activity for a maximum of 0.75 AMA PRA Category 1 Credit(s)™.  Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • DO: Des Moines University (DMU) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. DMU designates this activity for a maximum of 0.75 AOA Category 2-B credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.
  • Other Healthcare Professionals: This live activity is designated for a maximum of 0.75 AMA PRA Category 1 Credit(s)™.

Educational Grants

No ineligible company provided financial support for this continuing education activity. 


The planning committee member(s) and speaker(s) will disclose if any pharmaceuticals or medical procedures and devices discussed are investigational or unapproved for use by the U.S. Food and Drug Administration (FDA). Determination of educational content and the selection of speakers is the responsibility of the activity director. 

Relevant to the content of this educational activity, the following individual(s) have no conflict(s) with ineligible companies to disclose.

  • Julie Baker, MPA, CHCEF, Planning Committee Member
  • Bery Engebretsen, MD, Planning Committee Member
  • Nicolas Foss, MS, IADC, BACC, ICGC-II, Planning Committee Member
  • Gagandeep Lamba, MA, MS, MBA, Activity Director/Coordinator and Planning Committee Member
  • Elizabeth Noble, Activity Coordinator
  • Danielle O'Brien-Day, LMHC, CRC, Planning Committee Member
  • Nicole Gastala, MD, Planning Committee Member
  • Andrea Storjohann, MSN, ARNP, PMHNP-BC, CADC, Planning Committee Member
  • Tiffany Conroy, MSW, LISW - Speaker

Relevant to the content of this educational activity, the following individual(s) have a conflict(s) with ineligible companies to disclose. All financial relationships have been mitigated by the accredited provider.

  • Janice Landy, MD, Planning Committee Member - Does not have a conflict with a commercial interest company; however, does intend to discuss off-label uses of commercial products.


The information provided at this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition. The content of each presentation does not necessarily reflect the views of Des Moines University.

Available Credit

  • 0.75 AMA PRA Category 1 Credits
  • 0.75 AOA Category 2­B
  • 0.75 CE Contact Hour(s)


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