Polishing Your Bedside Manner: Counseling Skills for Healthcare Providers


The cost for this online course is $15. The estimated time to complete this course is 45 minutes. Learners will be asked to complete an activity post-assessment with a passing score of 75%.

You must log in or create an account before enrolling in this educational activity. 

Once you register for the course, you will have 30 days from the date of enrollment to complete the course. The date your access expires will be indicated in the Course Summary box on this webpage.

Target Audience

Healthcare professionals.

Educational Need

Motivational Interviewing (MI) is a patient-centered, collaborative approach used in healthcare settings to evoke and strengthen a person's motivation and commitment to change behaviors that are detrimental to their health. It's a goal-oriented, empathetic, and non-confrontational style of communication between healthcare professionals and patients, aiming to resolve ambivalence and help individuals find their intrinsic motivation for change.

Motivational Interviewing techniques involve open-ended questions, reflective listening, affirmations, and summarizing to explore a patient's motivations, values, and reasons for change. It aims to help patients articulate their own reasons for change and enhances their commitment to taking steps towards healthier behaviors.

In healthcare, MI has been applied to various areas such as smoking cessation, substance abuse treatment, weight management, medication adherence, chronic disease management, and more. It's effective because it respects the patient's autonomy, acknowledges their ambivalence about change, and collaboratively supports them in making informed decisions that align with their goals and values.


  1. Describe how to utilize brief Motivational Interviewing techniques to elicit and strengthen patients’ motivation to make positive behavioral changes related to their health.
  2. Integrate basic CBT strategies into patient interactions to engage patients in identifying and modifying unhelpful thought patterns.
  3. Identify strategies to communicate effectively with patients while acknowledging their emotional concerns in the time constraints of short appointments. 


Autumn Brunia, DO
Assistant Professor, Behavioral Medicine, Medical Humanities and Bioethics, Des Moines University


Terms of Use and Privacy Policy

Recording date: October 27, 2023
Date of original release: October 28, 2023
Most recent review/update: October 28, 2023
Termination date: October 27, 2025

Course summary
Available credit: 
  • 0.75 AMA PRA Category 1 Credits
  • 0.75 AOA Category 1­B
  • 0.75 CE Contact Hour(s)
  • 0.75 CPME
Course opens: 
Course expires: 

Accreditation Statements

  • MD: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Iowa Medical Society (IMS). Des Moines University (DMU) is accredited by the IMS to provide continuing medical education for physicians. DMU designates this enduring materials activity for a maximum of 0.75 AMA PRA Category 1 Credit(s)™.  Physicians should only claim credit commensurate with the extent of their participation in the activity.
  • DO: Des Moines University (DMU) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. DMU designates this activity for a maximum of 0.75 AOA Category 1-B credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.
  • DPM: Des Moines University (DMU) is approved by the Council on Podiatric Medical Education as a provider of continuing education in podiatric medicine. DMU has approved this activity for a maximum of 0.75 continuing education contact hours.
  • Other Healthcare Professionals: This enduring materials activity is designated for a maximum of 0.75 AMA PRA Category 1 Credit(s)™.

Educational Grants

No ineligible company provided financial support for this continuing education activity. 


The planning committee member(s) and speaker(s) will disclose if any pharmaceuticals or medical procedures and devices discussed are investigational or unapproved for use by the U.S. Food and Drug Administration (FDA). The determination of educational content and the selection of speakers is the responsibility of the activity director. 

Relevant to the content of this educational activity, the following individual(s) have no conflict(s) with ineligible companies to disclose.

  • Autumn Brunia, DO - Speaker


The information provided in this activity is for continuing education purposes only. It is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition. The content of each presentation does not necessarily reflect the views of Des Moines University.

Available Credit

  • 0.75 AMA PRA Category 1 Credits
  • 0.75 AOA Category 1­B
  • 0.75 CE Contact Hour(s)
  • 0.75 CPME


Please login or Create an Account to take this course.