Patient and Team Communication

Ames, IA US
February 25, 2015

Mary Greeley Medical Center Grand Rounds is a multi-disciplinary clinical activity which serves to maintain, develop, or increase the knowledge, skills, and professional performance and relationships that a physician uses to provide services for patients, the public or the profession.  

Target Audience

Physicians, mid-level providers, nurses and healthcare administrators.

Professional Practice Gap

The quality of provider communication skills affects the quality of patient care. This program focuses on improving communication with patients and among care teams. Methods shared can lead to better patient understanding, engagement and clinical outcomes. They can improve clinical information-gathering and increase the effectiveness of communication between providers at critical times in care delivery. How to break down communication barriers that can lead to patient injuries will be explored.

Learning Objectives

  1. Identify  barriers to quality communication in the health care delivery system.
  2. Define methods to increase the quality of communication with patients & other providers.
  3. Understand the correlation between quality communication skills & quality patient care.


Robert S. Thompson, RT, JD, MBA, LLM, RPLU, CPCU
Director of Education, MMIC Group



  • Mr. Thompson is an employee of M.MIC Group.

CME Committee

  • Dr. Brenda Burrough discloses she is a principal investigator in an Amgen research trial.
  • No member of the Mary Greeley Medical Center CME Committee who planned this activity, including Dr. Burrough, has any financial relationship to disclose relating to the content. 

The content and selection of speaker(s) is the responsibility of the Mary Greeley Medical Center for Continuing Medical Education Committee.

Continuing Education Credit

  • DO: Des Moines University is accredited by the American Osteopathic Association (AOA) and approves this live activity for 1.0 Category 2-A CME credit(s).
Course summary
Available credit: 
  • 1.00 AOA Category 2­A
Course opens: 
Course expires: 
Event starts: 
02/25/2015 - 12:00pm CST
Event ends: 
02/25/2015 - 1:00pm CST
Mary Greeley Medical Center
Bessie Myers Auditorium
1111 Duff Avenue
Ames, IA 50010
United States

Available Credit

  • 1.00 AOA Category 2­A


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