Introduction to the Iowa Academy of Family Physicians

Pam Williams, Executive Vice President, Iowa Academy of Family Physicians, Des Moines

Health Care Finance 101

Lori Foley, Principal, PYA, Kansas City, Kansas 
Jane Jerzak, Principal, PYA, Kansas City, Kansas

To be effective leaders, physicians must have a strong working knowledge of hospital and physician practice financial management. This session will address budgeting, payer contracting, revenue cycle management, physician compensation models and key financial performance indicators.

• Appreciate opportunities and challenges in payer contract negotiations and management.
• Articulate the advantages and disadvantages of different physician compensation models.
• Explain budget development and management, including key performance indicators.
• Reivew the revenue cycle management in financial performance.

Negotiations and Conflict Management

Azeemuddin Ahmed, MD, MBA, Clinical Professor, and Executive Vice Chair, Department of Emergency Medicine, University of Iowa, Iowa City

To be an effective healthcare leader, one must have a robust repertoire of negotiation and communication skills. Despite the context, leaders often have formal responsibility for negotiating agreements with other firms or constituencies, must compete with colleagues for scarce organizational resources, and are often asked to resolve disputes between colleagues. The purpose of this session is to facilitate a basic understanding of negotiation and conflict management theories and processes as they are practiced in various settings.

• Identify sources of team conflict.
• Distinguish among the five negotiation and conflict-management styles.
• List the common underlying principles of the conflict-management model.

Workforce Shortages and Physician Crisis

Gerard Clancy, MD, Professor of Psychiatry and Emergency Medicine and Senior Associate Dean, University of Iowa, Iowa City

Before the pandemic, America was experiencing dramatic increases in suicide across society. Among physicians, burnout, clinical depression, and suicide rates were higher than the general population. The pandemic has brought enormous trauma, particularly for front-line healthcare workers. This session will discuss the depth of this trauma, the long-term outlook on mental health, and steps we can take now to prevent chronic post-traumatic stress disorder and a mass exodus out of the health workforce.

• Acknowledge that most clinicians have experienced some level of trauma.
• Develop a culture of well-being and peer-to-peer support.
• Plan for different models of psychiatric care to handle the depth of new mental illness.
• Recognize the depth of stressors of the pandemic on clinicians.

Public Health Today

Robert Kruse, MD, MPH, State Medical Director, Iowa Department of Health and Human Services, Division of Public Health

This session will provide an update about Iowa's current and future public health issues. Dr. Kruse also will include an example of public health working with physicians in the healthcare community to lead an effective response.

• Describe the primary issues facing public health including influenza, resistant infections, and vector-borne infections.
• Discuss an outbreak scenario in which public health provided leadership.
• Identify future challenges and directions for public health including the evolution of communication with the public and increasing use of data.