Physician Business Leadership Certificate Program - Session Four

Des Moines, IA US
June 6, 2023



  • $2,850 - IHA/IMS/IAFP members
  • $3,200 - IHA nonmembers

Click here to register. 

If you have questions, contact Corey Martin at or 515-288-1955.


Providers today face an era of change unlike any before. Reform policies, shifting requirements, and fiscal uncertainty create a chaotic atmosphere for professionals and providers. During times like these, strong leaders with innovative and focused decision-making abilities are required. Participants in this program will gain the tools to become successful leaders in today’s complex health care environment.


Physician Business Leadership Certification is achieved by attending educational sessions, completing networking requirements, and involvement with other industry activities. The program includes three areas of focus:

  1. Foundational Leadership Skills: Fundamental leadership and business skills.
  2. They are equipping for Health Care Today: Topics helping physicians improve their execution, efficiency, and effectiveness.
  3. Keeping Up to Date About Hot Topics: Includes issues in health care delivery affecting physicians like crisis management and behavioral health program development.


Emerging and aspiring physician leaders.


COURSEWORK: Participants may have minor prep work for the session topics before each session. This will help them be fully prepared to engage in the subject matter.

EDUCATION PROGRAMS: These sessions are led by subject matter experts and include interactive group discussions and group work.

ASSESSMENTS: Following the conclusion of each session, attendees will be given a survey to examine whether the educational objectives for that session were achieved.

NETWORKING: Peer-to-peer learning and discussion of best practices will be integrated into the sessions.

INVOLVEMENT IN INDUSTRY EDUCATION EVENTS: To qualify for the Physician Business Leadership Certification, participants must attend four additional professional or educational events within 24 months.

Course summary
Available credit: 
  • 6.00 AMA PRA Category 1 Credits
  • 6.00 AOA Category 2­A
  • 6.00 CE Contact Hour(s)
Course opens: 
Course expires: 
Event starts: 
06/06/2023 - 8:30am CDT
Event ends: 
06/06/2023 - 4:00pm CDT

Program and Speakers

TimePresentation Title and Speaker
8:30 am

Introduction to the Iowa Academy of Family Physicians

Pam Williams, Executive Vice President, Iowa Academy of Family Physicians, Des Moines

9:00 am

Health Care Finance 101

Lori Foley, Principal, PYA, Kansas City, Kansas 
Jane Jerzak, Principal, PYA, Kansas City, Kansas

To be effective leaders, physicians must have a strong working knowledge of hospital and physician practice financial management. This session will address budgeting, payer contracting, revenue cycle management, physician compensation models and key financial performance indicators.

  • Appreciate opportunities and challenges in payer contract negotiations and management.
  • Articulate the advantages and disadvantages of different physician compensation models.
  • Explain budget development and management, including key performance indicators.
  • Reivew the revenue cycle management in financial performance.
10:30 am

Negotiations and Conflict Management

Azeemuddin Ahmed, MD, MBA, Clinical Professor, and Executive Vice Chair, Department of Emergency Medicine, University of Iowa, Iowa City

To be an effective healthcare leader, one must have a robust repertoire of negotiation and communication skills. Despite the context, leaders often have formal responsibility for negotiating agreements with other firms or constituencies, must compete with colleagues for scarce organizational resources, and are often asked to resolve disputes between colleagues. The purpose of this session is to facilitate a basic understanding of negotiation and conflict management theories and processes as they are practiced in various settings.

  • Identify sources of team conflict.
  • Distinguish among the five negotiation and conflict-management styles.
  • List the common underlying principles of the conflict-management model.
12:00 pmLunch
1:00 pm

Workforce Shortages and Physician Crisis

Gerard Clancy, MD, Professor of Psychiatry and Emergency Medicine and Senior Associate Dean, University of Iowa, Iowa City

Before the pandemic, America was experiencing dramatic increases in suicide across society. Among physicians, burnout, clinical depression, and suicide rates were higher than the general population. The pandemic has brought enormous trauma, particularly for front-line healthcare workers. This session will discuss the depth of this trauma, the long-term outlook on mental health, and steps we can take now to prevent chronic post-traumatic stress disorder and a mass exodus out of the health workforce.

  • Acknowledge that most clinicians have experienced some level of trauma.
  • Develop a culture of well-being and peer-to-peer support.
  • Plan for different models of psychiatric care to handle the depth of new mental illness.
  • Recognize the depth of stressors of the pandemic on clinicians.
2:30 pm

Public Health Today

Robert Kruse, MD, MPH, State Medical Director, Iowa Department of Health and Human Services, Division of Public Health

This session will provide an update about Iowa's current and future public health issues. Dr. Kruse also will include an example of public health working with physicians in the healthcare community to lead an effective response.

  • Describe the primary issues facing public health including influenza, resistant infections, and vector-borne infections.
  • Discuss an outbreak scenario in which public health provided leadership.
  • Identify future challenges and directions for public health including the evolution of communication with the public and increasing use of data.
4:00 pmAdjourn
Iowa Hospital Association Conference Center
100 Grand Ave
Suite 100
Des Moines, IA 50309
United States
+1 (515) 288-1955

Accreditation Statements

  • DO: Des Moines University (DMU) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. DMU designates this activity for a maximum of 6.0 AOA Category 2-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.
  • MD:  This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Iowa Medical Society (IMS) through the joint providership of Des Moines University (DMU) and the Iowa Hospital Association. DMU is accredited by IMS to provide continuing medical education for physicians. DMU designates this live activity for a maximum of 6.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Other Health Professionals: This live activity is designated for 6.0 AMA PRA Category 1 Credit(s)TM


No ineligible company provided financial support for this continuing education activity.


The planning committee member(s) and speaker(s) will disclose if any pharmaceuticals or medical procedures and devices discussed are investigational or unapproved for use by the U.S. Food and Drug Administration (FDA). The determination of educational content and the selection of speakers is the responsibility of the activity director. 

Relevant to the content of this educational activity, the following individual(s) have no conflict(s) with ineligible companies to disclose.

  • Azeemuddin Ahmed, MD, MBA - Speaker
  • Gerard Clancy, MD - Speaker
  • Corey Martin - Activity Director and Planning Committee Member
  • Lori Foley, Principal, PYA - Speaker
  • Jane Jerzak, Principal, PYA - Speaker
  • Robert Kruse, MD, MPH - Speaker


The information provided at this activity is for continuing education purposes only. It is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition. The content of each presentation does not necessarily reflect the views of Des Moines University.

Available Credit

  • 6.00 AMA PRA Category 1 Credits
  • 6.00 AOA Category 2­A
  • 6.00 CE Contact Hour(s)


Please login or Create an Account to take this course.


  • $2,850 - IHA/IMS/IAFP members
  • $3,200 - IHA nonmembers

Click here to register. 

If you have questions, contact Corey Martin at or 515-288-1955.


  • Cancellations and substitutions are welcome anytime. Email cancellations and substitution requests to IHA will bill no-shows.
  • A full refund will be given to cancellations received ten or more business days before the first session.
  • IHA will charge $50 for cancellations received six to nine business days before the first session.
  • IHA will not refund cancellations received five or fewer business days before the first session.
  • IHA will calculate refunds by the date received and the IHA business days remaining before the first session.
  • IHA reserves the right to cancel the conference because of insufficient enrollment. If so, IHA will notify preregistered participants and provide full refunds.


IHA does not discriminate based on race, religion, color, sex, or disability in its educational programs. IHA wishes to ensure no one with a disability is excluded, denied services, segregated, or treated differently than others because of the absence of auxiliary aids and services. If you need any auxiliary aids or services identified in the Americans With Disabilities Act to attend this conference, call 515-288-1955 or write to IHA’s Education Department.