Physician Business Leadership Certificate Program - Session 1

Des Moines, IA US
February 25, 2020


The course is full and is no longer accepting registrations. 

If you have questions, contact Corey Martin at or 515-288-1955.

Target Audience

Emerging and aspiring physician leaders.


Providers today are facing an era of change unlike any before. Reform policies shifting requirements and fiscal uncertainty create a chaotic atmosphere for professionals as well as providers. During times like these, strong leaders who demonstrate innovation and focused decision-making abilities are required. Participants in this program will gain the tools to become successful leaders in today’s complex health care environment.

The Physician Business Leadership Certificate is achieved through attending four in-person sessions scheduled quarterly, along with additional requirements in networking and involvement with other industry activities. The content includes three areas of focus: 

  1. Foundational Leadership Skills: fundamental leadership and business skills; 
  2. Equipping for Health Care Today: topics helping physicians improve their execution, efficiency, and effectiveness; and 
  3. Hot Topics: issues in health care delivery currently impacting physicians, e.g., the opioid crisis, behavioral health issues.

Educational Need

Providers are taught early on in medical school to have driven outcomes based on their abilities. Their focus is medical training and not team development or business acumen. This program identifies that providers need to have opportunities to learn about team structures, business acumen, administrative responsibilities and current health care landscapes if they are to be successful providers.


8 am

Welcome and Introductions
Tammy Chance, DO, IHA Board Member, ED Medical Director, Boone County Hospital, Boone
Marygrace Elson, MD, MME, Clinical Professor of Obstetrics and Gynecology - General Obstetrics and Gynecology, William C. Keettel Chair, University of Iowa, Iowa City
Tom Evans, MD, FAAFP, Iowa Healthcare Collaborative, Des Moines

9 am

The Art and Challenge of Coaching Colleagues to Enhanced Performance 
Jeff Morris, MD, MBA, FACS, FRCS©, Studer Coach, Pensacola, Florida

Too often, we approach collegial coaching from a position of authority or power, resulting in a defensive response. The reality is that successful collegial coaching demands understanding of drivers of behavioral change and recognition of WIIFM (What’s In It For Me) for colleagues being coached. This presentation covers the why, what and how—the art and science of creating buy-in and making your colleagues more receptive to change, utilizing Emotional Intelligence as well as proven coaching tools and techniques.

  • Understand how to create buy-in and a burning platform for change.
  • Appreciate the value of transparency as a driver of behavioral change.
  • Learn non-threatening coaching conversation skills.
  • Utilize proven coaching tools and techniques to effect behavioral change.
10:30 amBreak
11 am

Managing the Difficult Physician Colleague 
Jeff Morris, MD, MBA, FACS, FRCS(C), Studer Coach, Pensacola, Florida

There is a wide spectrum of physician behaviors that can be attributed to the “difficult colleague.” We tend to underreact when it is uncomfortable to hold our colleagues and peers accountable. This impacts the entire organization, putting the collegiality of staff and the quality of care at risk. Tolerating undesirable behavior degrades the organizational culture (remember, what you permit you promote). Addressing such behaviors is an art as much as it is a skill. Better defining the types of difficult colleagues and having a consistent approach to dealing with various degrees of difficulty sets high standards of accountability, demonstrates value and re-recruits the organization’s high performers and team players. 

  • Analyze the spectrum of behaviors that can define someone as the difficult colleague. 
  • Understand the responsibility of physician leaders in managing the difficult colleague. 
  • Identify tools and techniques that can help the physician leader to manage the difficult colleague more effectively.
12:30 pm



Relevant to the content of this educational activity, the following individual(s) do not have any financial relationship(s) with commercial interest companies to disclose.

  • Rebecca Anthony, Planning Committee Member
  • Tammy Chance, DO, Planning Committee Member and Moderator
  • Marygrace Elson, MD, MME, Speaker and Moderator
  • Tom Evans, MD, FAAFP, Planning Committee Member and Moderator
  • Mike Flesher, Planning Committee Member
  • Corey J. Martin, Activity Director and Planning Committee Member

Relevant to the content of this educational activity, the following individual(s) have a conflict(s) with commercial interest companies to disclose.

  • Jeff Morris, MD, MBA, FACS, FRCS(C), Speaker - Employee at the StuderGroup and Huron Consulting Group

Blue Zones Initiative to Eat Wisely

The Iowa Hospital Association has made a commitment to support your health by designing all meals and snacks to follow the Blue Zones philosophy. Blue Zones guidelines are designed to nourish your body, leaving you feeling satisfied, alert and awake. IHA practices mindful eating by encouraging you to slow down and enjoy the flavors in your food. If you have any dietary restrictions or allergies, please contact Ellen Waller at

Course summary
Available credit: 
  • 3.00 AMA PRA Category 1 Credits
  • 3.00 AOA Category 2­A
  • 3.00 CE Contact Hour(s)
Course opens: 
Course expires: 
Event starts: 
02/25/2020 - 8:00am CST
Event ends: 
02/25/2020 - 12:30pm CST
Iowa Hospital Association
100 E. Grand Ave, Suite 100
Des Moines, IA 50309
United States



Iowa Hospital Association now has an official discounted corporate rate at the listed hotels that attendees can use for overnight accommodations if needed. The discounted rate is being offered to IHA event attendees on a “non-last room” availability, meaning that there are times when this rate will not be available to book due to high demand in the area so it is important to book early if you think you may need arrangements. When calling, please reference the corporate ID.

Staybridge Suites Des Moines Downtown
Corporate Rate: $129 per night + taxes
Telephone: 1-877-238-8889
Corporate ID #:786828419

Embassy Suites Des Moines Downtown
Corporate Rate: $139 per night + taxes
Telephone: 515-244-1700
Corporate ID #:560001333

Accreditation Statements 

  • DO: Des Moines University (DMU) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. DMU designates this program for a maximum of 3.0 AOA Category 2-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.
  • MD:  This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Iowa Medical Society (IMS) through the joint providership of Des Moines University (DMU) and the Iowa Hospital Association. DMU is accredited by IMS to provide continuing medical education for physicians. DMU designates this live activity for a maximum of 3.0 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
  • Other Health Professionals: This live activity is designated for 3.0 AMA PRA Category 1 Credit(s)TM


No commercial interest company provided financial support for this continuing education activity.


Everyone in a position to control the content of this educational activity will disclose to the CME provider and to attendees all relevant financial relationships with any commercial interest. The speaker(s) will disclose if any pharmaceuticals or medical procedures and devices discussed are investigational or unapproved for use by the U.S. Food and Drug Administration (FDA). Determination of educational content and the selection of speakers is the responsibility of the activity director. Firms providing financial support did not have input in these areas.


The information provided at this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition. The content of each presentation does not necessarily reflect the views of Des Moines University.

Available Credit

  • 3.00 AMA PRA Category 1 Credits
  • 3.00 AOA Category 2­A
  • 3.00 CE Contact Hour(s)


Please login or Create an Account to take this course.

The course is full and is no longer accepting registrations. 

If you have questions, contact Corey Martin at or 515-288-1955.