Description

Integrated, whole-person care is a growing area of focus among providers in Iowa, but there are still gaps in knowledge and competence. This lunch and learn series will address some key areas of integrated care in medical and behavioral health settings. 

Session Goals

This session will provide an overview of Health Equity and Social Drivers of Health (SDOH) and discuss how integrating Health Equity and SDOH can support Behavioral Health Equity. Ideas for behavioral health, mental health, and substance use settings will be discussed. 

Learning Objectives

1. Examine the Social Ecological Model and how it can support whole-person care.
2. Define Social Drivers of Health (SDoH) to contextualize leveraging patient data for care planning and treatment.
3. Increase knowledge surrounding the context for providing equitable, responsive care in integrated care settings.

Moderator

Tiffany Conroy, MSW, LISW 
Integrated Health Consultant, Iowa Primary Care Association

Ms. Conroy is a Licensed Independent Social Worker with 12 years of experience in trauma-informed services in the mental health and public health sectors, statewide program management, organizational leadership, stakeholder outreach and engagement, grant procurement and management, and trauma-informed systems change. She has experience providing clinical therapy in community mental health, a non-profit trauma-treatment program, and private practice. In her clinical work, Ms. Conroy specializes in complex trauma and survivors of violent crime. Additionally, she works in Public Health, focusing on violence prevention and response. She uses a public health lens as a private consultant in her trauma-informed systems change work.

Speakers

Shannon Lea, MPH
Senior Program Manager, Primary Care Development Corporation 

Shannon Lea is a Senior Program Manager in the Clinical and Quality Partners team. She joined PCDC in 2022 to support the revenue cycle needs of our primary care and our sexual and reproductive health provider partners.

Before joining PCDC, Shannon was the Director of Revenue Cycle Management at Planned Parenthood South Atlantic, which serves patients in North Carolina, South Carolina, Virginia, and West Virginia. She was responsible for directing the organization’s broad revenue cycle management functions, ensuring regulation and contract compliance, maximizing cash flow, and developing sound procedures. In addition, Shannon also oversaw grant and pledge funding for low-income and marginalized populations to ensure access to quality reproductive healthcare. She previously managed the Personal Care Services (PCS) Program at North Carolina’s Department of Health and Human Services – a statewide program to provide Medicaid beneficiaries with support for daily living activities – where she guaranteed that the program's day-to-day operations functioned efficiently. Shannon also provided oversight of the PCS Program’s $400M operating budget and managed the multimillion-dollar Independent Assessment Entity and IT vendor contracts.

Shannon holds a Bachelor of Science in Health Education and Promotion, a Master of Public Health degree, and a Certificate in Ethnic and Rural Health Disparities, all from East Carolina University.

Oscar Marquez, M.Ed.
Senior Program Manager and Project Director, Primary Care Development Corporation 

Oscar Marquez is a Senior Program Manager in the Clinical and Quality Partners team; he joined PCDC in 2017 to expand the CDC-funded Capacity Building Assistance (CBA) program. Oscar supported growing the reach of PCDC’s services to a Spanish-speaking audience, including work in Puerto Rico. Today, Oscar leads the CDC-funded High-Impact Prevention in Health Care program, which provides HIV prevention training and technical assistance to healthcare organizations and health departments in clinical settings. Before PCDC, Oscar worked at Altamed Health Services, implementing direct client prevention services such as prevention case management, HIV testing and counseling, group-level interventions, individual-level interventions, and recruitment and retention. Subsequently, Oscar worked at Shared Action at APLA Health. In this nationally recognized CBA program, he oversaw the development, implementation, and quality assurance of distance-learning technologies (e.g., website and online trainings). Throughout his career, Oscar has worked across the nation to provide capacity building for HIV prevention services and to maximize resources for providers who would not otherwise have access to quality prevention resources. Oscar holds a bachelor’s in public health from Walden University and a Master of Education in instructional design from Western Governors University.