Introduction to the Physician / Administration Dyad Program

Timothy Quinn, MD
President and CEO of Mercy Cedar Rapids

Suits and White Coats: Effective Partnerships for Physicians and Executives

Mickey Harris MD
Founder, MTH Health LLC, New York

As administrators and physicians, you have grown up in different worlds: one world of treating patients and the other one where everybody else lives. And yet, the executive is responsible for managing a business
in which physicians generate at least part of the revenues and expenses and – in his or her mind - at least most of the headaches. Too often, physicians view the “suits” in the same way. This session offers a
physician executive’s perspective on the mind of the physician and that of the administrator, with advice about how to foster an environment of trust and collaboration. Understanding how to create effective physician/
administrator partnerships will not only benefit you but also your counterparts and your institutions. We’ll review specific programs and tools you can use to enhance your relations with each other at all levels – from
deans to house officers and from CEOs to front-line managers – and how to leverage those relations to enhance your business.

Learning Objectives

• Engage physicians and administrators as partners in driving clinical, operational, and financial success.
• Identify and articulate intrinsic and extrinsic barriers to the clarity of mission and mandate.
• Identify different physician groups and their key drivers.
• Implement specific tools to improve physician/staff and physician/management relations.
• Tailor different communication and management techniques to different physician and executive personalities.