Iowa Critical Access Hospital Community Health Needs Assessment + Action Planning Education Series: Implementing Your Plan

May 12, 2021


There is no cost to attend. 

Click here to register.

If you have questions, please contact Norma Haskins at 515-283-9343 or via email

Series Purpose 

The Community Health Needs Assessment (CHNA) is a vital tool to aid in identifying priority health needs and aligning partners and resources to address community needs. The CHNA will assist in identifying opportunities to enhance care delivery, inform patient engagement initiatives and direct overall strategic planning. Section 9007 of the Patient Protection and Affordable Care Act (ACA) revised the federal community benefits tax requirements for nonprofit hospitals. The purpose for this educational series is to increase understanding about hospital community health needs assessment requirements and processes, leading to well-developed, meaningful community health needs assessments.

Target Audience

Hospital leadership, hospital personnel, community partners, community coalition leads, public health stakeholders and population health leads.


Continuous evaluation and improvement are essential components when implementing an organization’s CHNA strategic plan to improve community health. Applying Lean methodology can support this process and lead to improvements in performance measure tracking and resource utilization. This will save time and allow focused attention on value-add activities that directly impact community health goals. As population health improvements are recognized, a collaborative, transparent communication strategy can heighten awareness increasing both hospital staff and community engagement.


  • Identify Lean methodology principles and how they can be applied to inform a continuous improvement process, save time, improve resource efficiencies, and implement actions to sustain improvements long after the project ends resulting in the longevity of community health outcomes.
  • Discuss implementation activity peer best practices to understand various approaches to addressing significant health needs while utilizing evidence-based interventions providing the greatest likelihood of success.
  • Review tips on how to incorporate a communication strategy to increase community and hospital staff awareness and engagement.
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credits
  • 1.00 AOA Category 2­A
  • 1.00 CE Contact Hour(s)
  • 1.00 IBON
Course opens: 
Course expires: 
Event starts: 
05/12/2021 - 11:00am CDT
Event ends: 
05/12/2021 - 12:00pm CDT


Tony Troester, MBA, MPH, MS, PMP, CSSBB

Mr. Troester is the process improvement lead for Iowa Healthcare Collaborative. He has more than a decade of experience in healthcare quality, process improvement and clinic management. He works with clinicians to support clinical and quality improvement initiatives through data analysis and project execution. Prior to joining Iowa Healthcare Collaborative, Troester managed cardiology clinics at Nebraska Heart Institute and worked in valuebased healthcare consulting to Nebraska practices. He has completed graduate work in healthcare operations management, public health and business administration. Troester has his Project Management Professional (PMP) certification and serves as a subject matter expert in Lean/Six Sigma and project management, holding a Certified Six Sigma Black Belt from the American Society of Quality.

Ashley Ezzio, ICCE, CD (DONA)
Outreach and Education Coordinator, Iowa Department of Public Health

Ashley received her bachelor’s degree from Iowa State University in Child, Adult and Family Services with a minor in Women’s Studies. She is also a certified Birth Doula through DONA International and a certified Childbirth Educator through the International Childbirth Education Association. In the past Ashley has worked in Mercy Children’s Hospital’s Neonatal Intensive Care Unit, supporting families and connecting them with resources. She also worked in the IDPH Bureau of Family Health as a Maternal/Child Health Intern which gave her the opportunity to later become an official part of the bureau, helping coordinate the Infant Mortality CoIIN.

Her most recent work experience comes from the Young Women’s Resource Center, where she was a Childbirth and Perinatal Specialist. In this role she worked closely with pregnant and parenting women, ensuring they had access to proper care, education, and community resources. In this role she also coordinated a doula program focused on advocating for oppressed and underserved populations.


Ashley O’Donnell, MSN, RN, CPHQ

Ms. O’Donnell is a clinical improvement consultant at Iowa Healthcare Collaborative. She has experience as a care coordinator and discharge planner and has served as a registered nurse in the medical/surgical department, neurology and the emergency department. O’Donnell received an associate’s degree in nursing from Mercy College of Health Sciences, a bachelor’s degree in nursing from Grand View University and a master’s degree in nursing – clinical leadership from Grand View University.

Cari Seddon, MA, RD, CDE

Ms. Seddon is the director, community integration at Iowa Healthcare Collaborative. In this role she supports collaborative clinical and community partnerships driving sustainable healthcare quality improvements with focused attention on providing person-centered care throughout Iowa. Seddon received a bachelor’s degree in dietetics from the University of Wisconsin-Stevens Point and a master’s degree in family and consumer science from Western Michigan University. Seddon is a registered dietitian, certified diabetes educator, is certified in adult weight management and holds a cardiovascular disease and diabetes certificate. She is six sigma lean certified and has more than 17 years of experience in patient care and population health management.

    Accreditation Statements

    • MD: This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Iowa Medical Society (IMS) through the joint providership of Des Moines University (DMU) and the Iowa Healthcare Collaborative. DMU designates this live, online activity for 1.0 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
    • DO: Des Moines University (DMU) is accredited by the American Osteopathic Association (AOA) to provide osteopathic continuing medical education for physicians. DMU designates this program for a maximum of 1.0 AOA Category 2-A credits and will report CME and specialty credits commensurate with the extent of the physician’s participation in this activity.
    • Nurse: Des Moines University is Iowa Board of Nursing approved provider #112. This live activity has been reviewed and approved for 1.0 continuing education contact hour(s). Nurses must attend the entire session within each day to receive credit. Partial session credit is prohibited and will be forfeited.
    • Other healthcare providers: This live activity is designated for 1.0 AMA PRA Category 1 Credit(s)™.

    Educational Grants

    No commercial interest provided financial support for this continuing education activity. 

    Funding for this webinar series was provided by the Health Resources Services Administration, Rural Hospital Flexibility Program (Catalog of Federal Domestic Assistance (CFDA) 93.241).


    The speaker(s) will disclose if any pharmaceuticals or medical procedures and devices discussed are investigational or unapproved for use by the U.S. Food and Drug Administration (FDA). Determination of educational content and the selection of speakers is the responsibility of the activity director. Firms providing financial support did not have input in these areas.

    Relevant to the content of this educational activity, the following individual(s) have no conflict(s) with commercial interest companies to disclose.

    • Kate Carpenter, BHA, CPHQ, RT (R)(M)(CT) - Activity Director and Planning Committee Member
    • Ashley Ezzio, ICCE, CD (DONA) - Speaker
    • Norma Haskins, BS - Activity Coordinator and Planning Committee Member
    • Ashley O’Donnell, MSN, RN, CPHQ - Planning Committee Member and Moderator
    • Cari Seddon, MA, RD, CDE - Planning Committee Member and Moderator
    • Tony Troester, MBA, MPH, MS, PMP, CSSBB - Speaker


    The information provided at this activity is for continuing education purposes only and is not meant to substitute for the independent medical judgment of a healthcare provider relative to diagnostic and treatment options of a specific patient’s medical condition. The content of each presentation does not necessarily reflect the views of Des Moines University.

    Available Credit

    • 1.00 AMA PRA Category 1 Credits
    • 1.00 AOA Category 2­A
    • 1.00 CE Contact Hour(s)
    • 1.00 IBON


    Please login or Create an Account to take this course.

    There is no cost to attend. 

    Click here to register.

    If you have questions, please contact Norma Haskins at 515-283-9343 or via email